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Making mediation work for you
Kate Aubrey-Johnson with Helen Curtis
Cover of Making mediation work for you
First edition |  June 2012  | 516pp
ISBN: Pb 978 1 903307 93 9

This is an accessible guide to how mediation works, providing an introduction for anyone considering mediation as an alternative to going to court.

'Making mediation work for you is breaking new ground … [The authors] have produced a book which is easy to understand and informs the reader, whether or not a lawyer, precisely what needs to be known about mediation … No matter what the nature of a dispute, this book should provide all the ammunition needed to conduct a successful mediation.' Lord Woolf, from his foreword.

Making mediation work for you offers guidance to parties and legal advisers on how to set up and prepare for a mediation, highlighting the strategies, skills and techniques mediators can employ to achieve the best possible outcome for the parties involved. There is detailed coverage of civil, family, workplace and community mediation and information on professional standards, ethics and training.

Each chapter has a handy summary of key points, checklists and extensive cross-referencing to aid navigation. Frequently asked questions are answered by some of the leading names in the mediation field and case studies help bring each chapter to life. There is a wealth of extra resources in the appendices including an extensive list of mediation providers, draft agreements and codes of practice.

Making mediation work for you is essential reading for mediators, legal advisers, HR professionals and anyone considering entering into mediation to settle a dispute.


Kate Aubrey-Johnson is an accredited mediator and barrister at Garden Court Chambers in London. She is an active member of the wider mediation community and a community mediator for CALM (Confidential and Local Mediation). In addition to her work as a mediator and a barrister, Kate provides training and seminars on special educational needs, young people's rights and youth justice. She is a member of Garden Court Mediation (accredited to the Civil Mediation Council) and has written widely on developments in mediation.

Helen Curtis is an accredited mediator and restorative justice facilitator dealing with high conflict cases. She incorporates these mediation skills in her legal practice as a barrister. Helen is also a mediator for LawWorks and a restorative justice facilitator and mediator with CALM. She speaks on mediation at seminars and conferences and is a member of Garden Court Mediation.

FAQ contributors: Heather Allen • Tony Allen • Sir Henry Brooke • Margaret Doyle • Carolyn Graham • Carey Haslam • John Kendall • Lawrence Kershen • Elena Noel • Paul Randolph • Beverly-Ann Rogers • Margaret Pendlebury • Christopher Richards • Lesley Saunders • Lavinia Shaw-Brown • John Sturrock • Marilyn Webster.

Contents (pdf 55Kb)

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