This is an accessible guide to how mediation works, providing an introduction for anyone considering mediation as an alternative to going to court.
'Making mediation work for
you is breaking new ground … [The authors] have produced a
book which is easy to understand and informs the reader, whether or
not a lawyer, precisely what needs to be known about mediation … No
matter what the nature of a dispute, this book should provide all
the ammunition needed to conduct a successful mediation.' Lord
Woolf, from his foreword.
Making mediation work for you offers guidance to
parties and legal advisers on how to set up and prepare for a
mediation, highlighting the strategies, skills and techniques
mediators can employ to achieve the best possible outcome for the
parties involved. There is detailed coverage of civil, family,
workplace and community mediation and information on professional
standards, ethics and training.
Each chapter has a handy summary of key points, checklists and
extensive cross-referencing to aid navigation. Frequently asked
questions are answered by some of the leading names in the
mediation field and case studies help bring each chapter to life.
There is a wealth of extra resources in the appendices including an
extensive list of mediation providers, draft agreements and codes
Making mediation work for you is essential reading for
mediators, legal advisers, HR professionals and anyone considering
entering into mediation to settle a dispute.
Kate Aubrey-Johnson is an accredited mediator
and barrister at Garden Court Chambers in London. She is an active
member of the wider mediation community and a community mediator
for CALM (Confidential and Local Mediation). In addition to her
work as a mediator and a barrister, Kate provides training and
seminars on special educational needs, young people's rights and
youth justice. She is a member of Garden Court Mediation
(accredited to the Civil Mediation Council) and has written widely
on developments in mediation.
Helen Curtis is an accredited mediator and
restorative justice facilitator dealing with high conflict cases.
She incorporates these mediation skills in her legal practice as a
barrister. Helen is also a mediator for LawWorks and a restorative
justice facilitator and mediator with CALM. She speaks on mediation
at seminars and conferences and is a member of Garden Court
FAQ contributors: Heather Allen • Tony Allen • Sir Henry Brooke
• Margaret Doyle • Carolyn Graham • Carey Haslam • John Kendall •
Lawrence Kershen • Elena Noel • Paul Randolph • Beverly-Ann Rogers
• Margaret Pendlebury • Christopher Richards • Lesley Saunders •
Lavinia Shaw-Brown • John Sturrock • Marilyn Webster.
Contents (pdf 55Kb)
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