We are looking for an experienced and proactive individual with in-depth knowledge and experience of providing housing advice and casework that meets quality standards and achieves performance targets.

You will have excellent organisational and client care skills and be able to work with minimal supervision, meeting tight deadlines and maintaining high levels of accuracy. You will be IT literate, self-servicing and have a good working knowledge of Legal Aid processes. You will be able to contribute to the growth and development of the practice.

You will have gained a minimum of 2 years’ experience of housing advice and casework. You will demonstrate excellent communication and interpersonal skills, have a commitment to working with communities who are highly disadvantaged and a passion for helping people to overcome homelessness. You will have the ability to interview, advise, and work with service users empathetically, and have a willingness to try new tasks and support the wider team with policy work and online communication such as blogs and tweets.