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Legislative and administrative framework
 
Legislative and administrative frameworkCare and Support Statutory GuidanceCare and Support Statutory GuidanceCare and Support Statutory GuidanceCare and Support Statutory GuidanceCare and Support Statutory Guidance
8.6The statutory duty to assess the needs of adults and carers, and in some cases, children, is set out in the Care Act 2014 at sections 9–13 (adults and carers), 58–59 (children’s needs after they turn 18), 60–62 (children’s carers) and 63–64 (young carers). Aspects of the Care Act 2014 that concern children/young persons are addressed later at ‘children in transition’ (see para 8.25 below).
8.7In relation to adults and carers, the two crucial assessment steps, before the care planning process starts, are to:
assess in writing the adult’s needs for care and support (the ‘needs assessment’) and the carer’s needs for support (the ‘carer’s assessment’ (under sections 9–12); then
(i) ‘determine’ in writing which of those needs are ‘eligible needs’; (ii) ‘consider’ what could be done to meet those needs; (iii) ‘ascertain’ whether the adult wishes the local authority to meet those needs; and (iv) ‘establish’ whether the adult/carer is ordinarily resident in the local authority’s area (section 13).
Assessment key features
8.8Key features of the statutory duty to assess adults and carers, found in the Care Act 2014 itself, are:
A low threshold
the threshold is low: the duty to assess arises ‘where it appears to a local authority’ that an adult, or carer, ‘may have needs’ for ‘care and support’ (adult) or ‘support’ (carer) (sections 9(1) and 10(1)). The possibility that a need may exist must no doubt be a realistic one, but the threshold is on any view low;
the duty requires an assessment to be completed ‘regardless of the authority’s view’ of ‘the level of the adult’s needs for care and support’/‘the level of the carer’s needs for support’ or ‘the level of the adult’s financial resources’/‘the level of the carer’s financial resources or of those of the adult needing care’ (sections 9(2) and 10(4)). In other words, the duty to assess will arise even though –
it seems plain that none of the adult’s or carer’s needs will amount to ‘eligible needs’ or, indeed, needs that the local authority is at all likely to exercise a power to address;
it seems plain that the adult’s or carer’s means will exceed the ‘financial limit’ (see paras 11.1011.15 below).
A free service
A local authority may not charge for undertaking any form of assessment under the Care Act 2014 (see para 11 8 below).
Matters to be covered
the assessment of an adult must include an assessment of the impact of the adult’s needs for care and support on their ‘well-being’ (as defined in section 1(2)), the ‘outcomes’ the adult wishes to achieve in day-to-day life and whether, and if so to what extent, the provision of care and support could contribute to the achievement of those outcomes (section 9(4)). This emphasises the importance of assessing what it is that the adult wants to do with his or her life;
the assessment of a carer must include an assessment of whether the carer is able, and is likely to continue to be able, to provide care; whether they are willing, and are likely to continue to be willing to do so; the impact of the carer’s needs for support on their ‘well-being’ (as defined in section 1(2)); the ‘outcomes’ the carer wishes to achieve in day-to-day life and whether, and if so to what extent, the provision of care and support could contribute to the achievement of those outcomes (section 10(5)); and the local authority must take into account whether the carer works, or wishes to do so and is participating in education, training or recreation, or wishes to do so (section 10(6)). This emphasises the importance of ensuring that carers do not become trapped in a caring role.
Process
Legislation
the local authority must involve the adult and any carer and any person whom the adult asks to be involved or, where the adult lacks capacity, who appears to the authority to be interested in the adult’s welfare (sections 9(5) and 10(7)). The importance of ensuring effective participation and involvement is further emphasised and provided for in regulation 3 of the Care and Support (Assessment) Regulations 2014 and at paragraphs 6.30–6.53 of the Care and Support Statutory Guidance;
it is implicit in the Act that, in assessing an adult’s needs, the local authority must disregard any support being provided by a carer, although such support (willingly provided) may be taken into account later, during the care and support planning stage and that is spelled out at paragraph 6.15 of the Guidance;
when carrying out an assessment, a local authority must also consider whether matters other than the provision of care and support might contribute to the achievement of the outcomes the adult/carer wishes to achieve and whether the adult/carer might benefit from ‘anything which might be available in the community’, under section 2 (preventative measures) or under section 4 (information and advice) (section 9(6) and section 10(8));
the local authority is required to provide and retain ‘a written record’ of adult’s and carer’s assessments (section 12(3) and (4));
a local authority may undertake ‘combined assessments’ (adult’s and carer’s) and/or ‘joint assessments’ (with other agencies) (section 12(5), (6) and (7));
in the case of an adult the local authority must make, and provide, a written and reasoned determination ‘whether any of the needs meet the eligibility criteria’ (section 13(1) and (2)) and, if so, it must (i) ‘consider’ ‘what could be done to meet those needs’; (ii) ‘ascertain’ ‘whether the adult wants to have those needs met by the local authority’ and (iii) ‘establish’ ‘whether the adult is ordinarily resident in the local authority’s area’ (section 13(2));
in the case of a carer the local authority must make a written and reasoned determination ‘whether any of the needs meet the eligibility criteria’ (section 13(1)) and, if so, it must (i) ‘consider’ ‘what could be done to meet those needs’; and (ii) ‘establish’ ‘whether the adult needing care is ordinarily resident in the local authority’s area’ (section 13(3));
where none of the adult’s needs meet the eligibility criteria, the local authority must give him or her written advice and information about ‘what can be done to meet or reduce the needs’ and ‘to prevent or delay the development of needs for care and support, or the development of needs for support, in the future’ (section 13(4) and (5));
section 67 provides that where an individual would experience substantial difficulty in participating in the assessment process, the local authority must appoint an independent advocate. Paragraph 6.23 of the Guidance states that from the time of first contact ‘local authorities should consider whether the individual would have substantial difficulty in being involved in the assessment process and if so consider the need for independent advocacy’ and paragraphs 6.33–6.34 and Chapter 7 contain further advice. The Care and Support (Independent Advocacy Support) (No 2) Regulations 2014, regulate both local authorities and advocates;1This has teeth: an assessment completed without having engaged an independent advocate, in breach of section 67, was held to be unlawful in R (SG) v Haringey LBC [2015] EWHC 2579 (Admin), (2015) 18 CCLR 444.
a local authority need not carry out an assessment when it is refused (section 11(1)) although it remains under a duty to do so when the adult lacks capacity to refuse the assessment and the local authority is satisfied that it would be in their best interests to carry out the assessment, or that they are experiencing or at risk of abuse or neglect (section 11(2)). Otherwise, the obligation to carry out an assessment revives when, after a refusal, an assessment is requested, or the circumstances change (sections 11(3), (4), (5) and (7));
assessments may be delegated (section 79(1); paragraph 6.99 and Chapter 18 of the Guidance).
Regulations
8.9The assessment duties in the Care Act 2014 are supplemented by duties found in the Care and Support (Assessment) Regulations 2014, which provide that:
local authorities are required to facilitate a ‘supported self-assessment’ where the adult or child concerned wishes and has the capacity/competence (regulation 2);
assessments are to be conducted in a manner which is ‘appropriate and proportionate to the needs and circumstances of the individual to whom it relates’ and ‘ensures that the individual is able to participate in the process as effectively as possible’ (regulation 3);
where the level of an individual’s needs fluctuates, the local authority must take into account their circumstances over an appropriate period of time (regulation 3(3) of the Care and Support (Assessment) Regulations 2014 and paragraphs 6.58–6.59 of the Guidance);
the local authority must provide information about the assessment process, wherever practicable before it commences (regulation 3(4) and (5));
assessments must consider the impact of the needs of the individual on ‘any person who is involved in caring for the individual’ and ‘any person the local authority considers to be relevant’; they must also consider the impact of providing care on child carers (regulation 4);
local authorities must ensure that every person undertaking assessments ‘has the skills, knowledge and competence to carry out the assessment in question’ and ‘is appropriately trained’ and, where appropriate, seeks an expert view (regulation 5). Further ‘An assessment which relates to an individual who is deafblind must be carried out by a person who has specific training and expertise relating to individuals who are deafblind’ (regulation 6). These provisions, together with the Guidance, also in effect require persons who assess adults with autism to have specialist training (see paragraphs 6.83–6.88 of the Guidance);
local authorities must refer individuals to the relevant NHS body where it appears that they may be eligible for NHS continuing healthcare (regulation 7).
Guidance
8.10Key features of the Care and Support Statutory Guidance (March 2016), Chapters 6 and 7 are:
the assessment process (paragraphs 6.1–6.43);
supported self-assessments (paragraphs 6.44–6.53);
cases where a safeguarding issue arises (paragraphs 6.54–6.57);
fluctuating needs and prevention (paragraphs 6.58–6.62);
the person’s strengths and capabilities (paragraphs 6.63–6.64);
the ‘whole family approach’ (paragraphs 6.65–6.73);
combined and integrated assessments (paragraphs 6.74–6.79);
NHS continuing healthcare cases (paragraphs 6.80–6.83);
roles, training, record-keeping and delegation (paragraphs 6.84–6.99);
eligibility and service provision (paragraphs 6.100–6.134);
independent advocacy (Chapter 7).
8.11Paragraphs 6.89 of the Care and Support Statutory Guidance (March 2016) requires additional guidance to be taken into consideration:
Think Autism (2014);
Fulfilling and Rewarding Lives (2014 Update);
the strategy for adults with autism in England.
8.12Accordingly, before one even embarks on the substance of an assessment a number of critical questions arise:
is the statutory threshold for an assessment met?
is the person undertaking the assessment suitably qualified to do so? Is an expert view required?
how are all the relevant people going to be properly involved?
should there be a referral to the NHS?
should there be a supported self-assessment?
should there be an independent advocate?
should there be a combined or integrated assessment?
how long should the process take?
Eligibility
8.13The Care Act 2014 sweeps away the long-standing entitlement of each local authority to determine its own local eligibility criteria, albeit, in recent years, by reference to nationally applicable banding criteria, based on ‘Critical’, ‘Substantial’, ‘Moderate’ and ‘Low’ needs, as defined. Instead, there are now fixed, nationally applicable eligibility criteria, designed to end the worst features of the ‘postcode lottery’ and facilitate the ‘portability’ of care packages by establishing a minimum level of provision.
8.14The new national eligibility criteria are to be found in the Care and Support (Eligibility Criteria) Regulations 2015. Regulation 2 sets out the eligibility criteria for adults, regulation 3 for carers:
Needs which meet the eligibility criteria: adults who need care and support
2(1) An adult’s needs meet the eligibility criteria if–
(a)the adult’s needs arise from or are related to a physical or mental impairment or illness;
(b)as a result of the adult’s needs the adult is unable to achieve two or more of the outcomes specified in paragraph (2); and
(c)as a consequence there is, or is likely to be, a significant impact on the adult’s well-being.
(2)The specified outcomes are–
(a)managing and maintaining nutrition;
(b)maintaining personal hygiene;
(c)managing toilet needs;
(d)being appropriately clothed;
(e)being able to make use of the adult’s home safely;
(f)maintaining a habitable home environment;
(g)developing and maintaining family or other personal relationships;
(h)accessing and engaging in work, training, education or volunteering;
(i)making use of necessary facilities or services in the local community including public transport, and recreational facilities or services; and
(j)carrying out any caring responsibilities the adult has for a child.
(3)For the purposes of this regulation an adult is to be regarded as being unable to achieve an outcome if the adult–
(a)is unable to achieve it without assistance;
(b)is able to achieve it without assistance but doing so causes the adult significant pain, distress or anxiety;
(c)is able to achieve it without assistance but doing so endangers or is likely to endanger the health or safety of the adult, or of others; or
(d)is able to achieve it without assistance but takes significantly longer than would normally be expected.
(4)Where the level of an adult’s needs fluctuates, in determining whether the adult’s needs meet the eligibility criteria, the local authority must take into account the adult’s circumstances over such period as it considers necessary to establish accurately the adult’s level of need.
Needs which meet the eligibility criteria: carers
3(1) A carer’s needs meet the eligibility criteria if–
(a)the needs arise as a consequence of providing necessary care for an adult;
(b)the effect of the carer’s needs is that any of the circumstances specified in paragraph (2) apply to the carer; and
(c)as a consequence of that fact there is, or is likely to be, a significant impact on the carer’s well-being.
(2)The circumstances specified in this paragraph are as follows–
(a)the carer’s physical or mental health is, or is at risk of, deteriorating;
(b)the carer is unable to achieve any of the following outcomes–
(i)carrying out any caring responsibilities the carer has for a child;(ii)providing care to other persons for whom the carer provides care;(iii)maintaining a habitable home environment in the carer’s home (whether or not this is also the home of the adult needing care);(iv)managing and maintaining nutrition;(v)developing and maintaining family or other personal relationships;(vi)engaging in work, training, education or volunteering;(vii)making use of necessary facilities or services in the local community, including recreational facilities or services; and (viii) engaging in recreational activities.
(3)For the purposes of paragraph (2) a carer is to be regarded as being unable to achieve an outcome if the carer–
(a)is unable to achieve it without assistance;
(b)is able to achieve it without assistance but doing so causes the carer significant pain, distress or anxiety; or
(c)is able to achieve it without assistance but doing so endangers or is likely to endanger the health or safety of the carer, or of others.
(4)Where the level of a carer’s needs fluctuates, in determining whether the carer’s needs meet the eligibility criteria, the local authority must take into account the carer’s circumstances over such period as it considers necessary to establish accurately the carer’s level of need.
8.15Advice about these provisions is to be found at Chapter 6 of the Care and Support Statutory Guidance. Paragraphs 6.105 and 6.106 are critical:
6.105 The second condition that authorities must consider is whether the adult is ‘unable’ to achieve two or more of the outcomes set out in the regulations. Authorities must also be aware that the regulations provide that ‘being unable’ to achieve an outcome includes any of the following circumstances, where the adult:
is unable to achieve the outcome without assistance. This would include where an adult would be unable to do so even when assistance is provided. It also includes where the adult may need prompting for example, some adults may be physically able to wash but need reminding of the importance of personal hygiene;
is able to achieve the outcome without assistance but doing so causes the adult significant pain, distress or anxiety. For example, an older person with severe arthritis may be able to prepare a meal, but doing so will leave them in severe pain and unable to eat the meal;
is able to achieve the outcome without assistance, but doing so endangers or is likely to endanger the health or safety of the adult, or of others – for example, if the health or safety of another member of the family, including any child, could be endangered when an adult attempts to complete a task or an activity without relevant support;
is able to achieve the outcome without assistance but takes significantly longer than would normally be expected. For example, an adult with a physical disability is able to dress themselves in the morning, but it takes them a long time to do this, leaves them exhausted and prevents them from achieving other outcomes.
6.106 The Eligibility Regulations set out a range of outcomes. Local authorities must consider whether the adult is unable to achieve two or more of these outcomes when making the eligibility determination. The following section of the guidance provides examples of how local authorities should consider each outcome set out in the Eligibility Regulations (which do not constitute an exhaustive list) when determining the adult’s eligibility for care and support:
(a)managing and maintaining nutrition – local authorities should consider whether the adult has access to food and drink to maintain nutrition, and that the adult is able to prepare and consume the food and drink.
(b)maintaining personal hygiene – local authorities should, for example, consider the adult’s ability to wash themselves and launder their clothes.
(c)managing toilet needs – local authorities should consider the adult’s ability to access and use a toilet and manage their toilet needs.
(d)being appropriately clothed – local authorities should consider the adult’s ability to dress themselves and to be appropriately dressed, for instance in relation to the weather to maintain their health.
(e)being able to make use of the home safely – local authorities should consider the adult’s ability to move around the home safely, which could for example include getting up steps, using kitchen facilities or accessing the bathroom. This should also include the immediate environment around the home such as access to the property, for example steps leading up to the home.
(f)maintaining a habitable home environment – local authorities should consider whether the condition of the adult’s home is sufficiently clean and maintained to be safe. A habitable home is safe and has essential amenities. An adult may require support to sustain their occupancy of the home and to maintain amenities, such as water, electricity and gas.
(g)developing and maintaining family or other personal relationships – local authorities should consider whether the adult is lonely or isolated, either because their needs prevent them from maintaining the personal relationships they have or because their needs prevent them from developing new relationships.
(h)accessing and engaging in work, training, education or volunteering – local authorities should consider whether the adult has an opportunity to apply themselves and contribute to society through work, training, education or volunteering, subject to their own wishes in this regard. This includes the physical access to any facility and support with the participation in the relevant activity.
(i)making use of necessary facilities or services in the local community including public transport and recreational facilities or services – local authorities should consider the adult’s ability to get around in the community safely and consider their ability to use such facilities as public transport, shops or recreational facilities when considering the impact on their wellbeing. Local authorities do not have responsibility for the provision of NHS services such as patient transport, however they should consider needs for support when the adult is attending healthcare appointments.
(j)carrying out any caring responsibilities the adult has for a child – local authorities should consider any parenting or other caring responsibilities the person has. The adult may for example be a step-parent with caring responsibilities for their spouse’s children.
8.16In addition, the Social Care Institute for Excellence has published advice about decision-making on eligibility.2www.scie.org.uk/care-act-2014/assessment-and-eligibility/eligibility/.
 
1     This has teeth: an assessment completed without having engaged an independent advocate, in breach of section 67, was held to be unlawful in R (SG) v Haringey LBC [2015] EWHC 2579 (Admin), (2015) 18 CCLR 444. »
Legislative and administrative framework
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