28.9Investigation into Complaint No 97/A/2959 against Hackney LBC (1999) 2 CCLR 67
About 22 months’ delay in re-assessing the needs of person with learning difficulties remaining in a day centre that had been re-designated for persons with physical difficulties was maladministration, as was a failure to carry out risk assessments, complete a care plan, follow a Social Services Complaints Review Panel recommendation to review meal charges and to communicate effectively with the persons’ parents: compensation of £1,500 was recommended