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Vicky Ling is a consultant specialising in legal aid practice and a founder member of the Law Consultancy Network.
A reminder about complaint procedure obligations, with useful suggested wording to be included in client care letters.
At last, new guidance has been published with revised costs assessments that account for having to use CCMS.
Managing a legal practice need not be a headache.
Will Smith and the Legal Aid Agency may agree, but is lack of a partner’s signature on the CW1 an audit failure?
With the contract starting imminently, it’s important to make sure you know what’s in it.
Vicky Ling describes the key changes in the new SRA Handbook, which is planned to come into effect in April 2019.
The 2018 contract contains a number of references to and requirements for authorised litigators. Here’s what you need to know about them.
Vicky Ling shares her experiences of preparing for the new data protection regulation.
Vicky Ling reports on research showing how collaboration between local authorities, government departments, and third sector, commercial and academic...
Having a properly completed legal help or controlled legal representation form on a file is essential to ensure you pass any Legal Aid Agency audit...