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Vicky Ling is a consultant specialising in legal aid practice and a founder member of the Law Consultancy Network.
Vicky Ling provides tips on how to succeed at succession.
If you want to develop your firm, Legal Aid Practitioners Group’s courses will help.
If you haven’t conducted a DPIA, start here.
Tips to ensure you get recruitment right.
Clues and tips on updating your office manual.
How to get the Legal Aid Agency to process your work more quickly.
Looking at some COVID-19 contract changes that have become permanent.
How the Egan model can help legal aid lawyers.
The advantages of dual membership of Citizens Advice and the Law Centres Network.
Having considered complaints from the client’s point of view in the last issue, this article looks at the impact on caseworkers and how the...
Good complaints handling is about looking at things from a client’s point of view.
Tips for passing Legal Aid Agency peer review.
A new edition of LAG’s Legal Aid Handbook is on the way, but the 2020/21 edition is still a good buy!
For legal advice charities, having a fundraising strategy is key to making their agency sustainable and managing financial risk.
Some approaches to setting targets.
Time management tips for practitioners juggling home responsibilities with remote working.