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Vicky Ling is a consultant specialising in legal aid practice and a founder member of the Law Consultancy Network.
Recruitment is one of the most important management activities you can undertake. Here are some top tips on getting it right.
When it comes to client care letters, mother knows best.
Don’t let the prospect of a peer review fill you with dread. A good one could be a real boost, and even if the results are bad, you’ll...
It’s time to think about your organisation’s bid for the 2018 civil and family legal aid contracts.
There are significant benefits to adopting the Law Society’s practice excellence standard. Now might be a good time to change.
Many voluntary legal advice organisations have been having a tough time financially in recent years, while others struggle to find trustees with...