Chapter 20: Financial and contract management >CHAPTER 20Financial and contract management20.1Introduction20.4Payment for Civil controlled work and Crime Lower20.7SMP or pay as you go, which is best?20.9Reconciliation of contracts20.10The reconciliation protocol20.12Payments on account20.15Payment on account limits20.18Key performance indicators20.20Service standards20.21Costs audits20.27Evidence of means20.28Family level 1 and 2 feesPrivate Family Law – conditions for level 220.32Crime20.33Contract notices20.36Appeals20.39Contract compliance audits20.41Contract compliance audit outcomes20.43Extrapolation20.44Contract compliance audit – appeal process20.45Costs appeals20.47Points of principleCivil and Crime contracts up to 2013 – Civil and Crime Contracts after 2013